Key Takeaways
- HCLSoftware wird das in Kroatien ansässige Robotiq.ai übernehmen, eine ausgereifte Enterprise-RPA-Plattform.
- Der Deal soll November 2026 abgeschlossen werden und RPA-Ausführung in HCLs KI-gesteuerte Orchestrierungs-Suite UnO Agentic integrieren.
- Robotiq.ai bedient bereits Dutzende von Großkunden aus Banken, Versicherungen und Telekommunikation und bietet ISO-27001-zertifizierte Sicherheit, vollständige Audit-Logs und flexible Bereitstellung (on-prem, cloud, hybrid).
- Die Kombination erweitert HCLs Wertschöpfungskette von KI-Entscheidungsfindung zu end-to-end Task-Automatisierung, besonders dort, wo APIs fehlen oder eingeschränkt sind.
HCLSoftware’s Strategic Move
Why the acquisition matters
HCLSoftware hat einen Anstieg der Unternehmensnachfrage nach KI-Lösungen gemeldet, die mehr tun als Daten analysieren – sie müssen auch handeln auf Basis von Erkenntnissen über heterogene IT-Landschaften. Durch die Hinzufügung der Robotiq.ai-Robotic-Process-Automation-Engine (RPA) kann HCL die „Execution Gap“ schließen, die Kunden bisher zwang, separate KI- und RPA-Tools zu verknüpfen.
- Unified orchestration: UnO Agentic’s reasoning layer wird nun Arbeits-Items direkt an Robotiq.ai-Bots übergeben, wodurch manuelle Übergaben entfallen und die Latenz reduziert wird.
- Broader market reach: Der RPA-Markt wird laut Gartner bis 2027 auf $13.9 bn wachsen. HCLs Einstieg positioniert das Unternehmen unter den Top-Fünf-Anbietern eines kombinierten KI-plus-RPA-Stacks.
Timeline
- Announcement: 30 Sep 2026
- Regulatory review & shareholder approval: Q4 2026
- Closing: November 2026
Robotiq.ai – An Enterprise-Grade RPA Platform
| Attribute | Details |
|---|---|
| Founded | 2018 (Zagreb, Croatia) |
| Core Offering | Low-code RPA studio, bot runner, AI-enhanced OCR |
| Security | ISO-27001, ISO-9001, SOC 2 Type II |
| Auditability | Immutable audit logs, role-based access control |
| Deployment | On-premises, private cloud, public cloud (AWS, Azure, GCP) |
| Customer Base | 12 major banks, 8 insurance groups, 5 telecom operators (total > 2 000 bots in production) |
| Scalability | Up to 10 000 concurrent bots per tenant |
| Integration | Supports screen-scraping, legacy terminal emulation, and limited-API environments |
Robotiq.ai’s platform is purpose-built for environments where APIs are unavailable or insufficient, a common scenario in legacy banking core systems and telecom OSS/BSS stacks. Its OCR and AI-enhanced data extraction modules enable “human-in-the-loop” automation without extensive coding.
How the Combined Solution Works
From Insight to Action
- Data ingestion – UnO Agentic consumes structured/unstructured data (e.g., CRM records, sensor feeds).
- AI reasoning – Machine-learning models generate recommendations or trigger conditions.
- RPA hand-off – The decision is passed to Robotiq.ai’s bot orchestration layer.
- Execution – Bots interact with target applications via UI automation, OCR, or API calls.
- Feedback loop – Execution results are logged and fed back into UnO for continuous learning.
Benefits for Enterprises
- Reduced mean-time-to-resolution (MTTR) by up to 45 % for routine incidents.
- Operational cost savings of 15-20 % on repetitive transaction processing.
- Compliance assurance via built-in audit trails and ISO-certified security.
Market Context
| Vendor | AI + RPA Offering | 2025 Revenue (USD) | Notable Differentiator |
|---|---|---|---|
| HCLSoftware (post-acquisition) | UnO Agentic + Robotiq.ai | $1.2 bn | End-to-end AI-driven execution |
| UiPath | AI Center + RPA | $1.5 bn | Vast marketplace of pre-built bots |
| Automation Anywhere | Bot Insight + RPA | $1.1 bn | Strong focus on hyper-automation |
| Blue Prism | Cloud-scale RPA | $0.9 bn | Low-code citizen development |
The table illustrates that HCL’s integrated stack will sit competitively alongside the industry leaders, with a clear edge in AI-first orchestration.
Bottom Line
HCLSoftware’s planned acquisition of Robotiq.ai represents a decisive step toward a single-pane-of-glass automation platform that couples sophisticated AI reasoning with reliable, secure RPA execution. By bringing together UnO Agentic’s decision engine and Robotiq.ai’s enterprise-grade bots, HCL can address the persistent “automation gap” in legacy-heavy sectors such as banking, insurance, and telecom. With the deal expected to close in November 2026, customers can anticipate a tighter, more auditable workflow that reduces manual effort, accelerates response times, and safeguards compliance—all while positioning HCL among the top tier of AI-plus-RPA providers.
For additional details, visit hcl-software.com.